Who we are
Punta Cana Chat (puntacanachat.com) and the WhatsApp line +1 849-526-2446 are run by HARLEE Systems, Punta Cana, Dominican Republic.
What we collect
On the website: no accounts and no forms. We use privacy-friendly, cookie-less visit statistics (Vercel Analytics) that do not identify you.
Business listings: name, category, area, public website or social profile and the WhatsApp number each business publishes on its own official channels.
When you message our WhatsApp line: your phone number, your WhatsApp profile name and the content of the messages you send us (text, voice notes, images).
How we use it
To answer your messages, including automatic replies, and to pass the conversation to a person when needed.
To keep a record of the conversation so we can follow up on what you asked (listing changes, featured spot, free 48-hour test, our services).
We do not sell your data and we do not use it for advertising.
Who processes it for us
Meta Platforms (WhatsApp Business Platform) delivers the messages. n8n (workflow hosting) runs the replies. Anthropic and OpenAI process the message text or voice-note audio to write a reply or transcribe it. Notion stores the conversation record. Google (Gmail) sends internal alerts to our team. Vercel hosts the website.
How long we keep it
Conversation records are kept while there is an active conversation or business relationship, and deleted within 12 months after the last contact, or earlier if you ask.
Your rights and data deletion
You can ask to see, correct or delete your data at any time. Write "DELETE MY DATA" to +1 849-526-2446 on WhatsApp. We delete your conversation record within 30 days and confirm it on the same chat.
Businesses can ask us to change or remove their listing on the same number; we do it within 48 hours.
Changes
If this policy changes, we update this page and the date below.
Last updated: 19 October 2026